I was talking with two parents of children with disability and the subject turned to the NDIS. Parent A (let’s call her Jane) – I’m so pleased I finally got my daughter officially recognised as being on the autism spectrum and we have qualified for NDIS...
Dear Here to Help, A couple of years ago, in summer, there was a massive seaweed event on my local beach. The weather was really hot and the seaweed started rotting, attracting flies and smelling after a couple of days. The Council did nothing! We complained...
Sometimes, dealing with bureaucracy feels like you are banging your head against a brick wall. It can feel like you are swimming against a strong tide, with nowhere to go and no lifesaver in sight. In fact, most of the time, bureaucracy works well and we...
When government comes up with ideas (called public policy), they are designed to help us do things that are generally good for society, and help discourage things that are generally bad for society. That makes sense. Well, that’s the easy bit. It’s harder to work out the...
Dear Here to Help I am really frustrated. I am a healthcare professional in Victoria and it is bad enough that government closed down some businesses, but not other, similar business due to Covid. But to add insult to injury, government Covid assistance packages are now only...
One fascinating aspect of human behaviour, and also of public policy development, is that some ideas are just ahead of their time. People just aren’t ready to hear, or act on, the ideas – YET! Let me give you an example, to help make sense of...
Dear Here to Help On the one hand, government tells us we should/must wear masks, wash our hands with soap and water before drying them, and avoid touching high-touch surfaces. On the other hand, most public (local government) toilets don’t have soap, hand drying facilities and...
The question I am asked more often than not is how to obtain fast results from bureaucracy. I never really know how to respond. So I take a slow sip of water and some time to think before providing the answer. Although you may feel we live...
While there is nothing new about buck passing and blame shifting, this may just be me, but does it seem to have caught on like some kind of ‘pandemic’ recently! Since the banking royal commission, the tendency for organisations to claim that something is not within...
Dear Here to Help Everyone should wear a face mask. Why doesn’t government just make it the law? That is an interesting question. Let’s take a step back. The purpose of public policy (which includes laws) is to fix problems, or gaps, in our society. For example, without road...