10 Apr Government Relations and Royal Commissions
I was recently asked to share some tips about dealing with Royal Commissions. Read the article here...
Uncategorized
30 Jan Royal Commissions and Boats
The Royal Commission into Aged Care Quality and Safety (RC) issued initial correspondence to nearly 2,000 of Australia’s aged care service providers late last year. Responses were required by 7 January (top 100 providers) or 8 February 2019 (everyone else). The RC stated in its opening...
10 Jan Fun Interview
I was interviewed by the Startup Growth recently....
21 Nov National Disability Insurance Scheme (NDIS) Issues and Solutions
Participants, providers and the National Disability Insurance Agency (NDIA) are all coming to terms with a new way of doing things in the disability services sector under the NDIS. A client came to me recently expressing frustration with an NDIA staff member who simply didn’t understand...
12 Oct Royal Commissions – A Guide. Part 4 – Government Responses to Royal Commissions
In my first three articles, we talked about: preparing your business to benefit from a Royal Commission in your industry; appearing at a Royal Commission; and what happens after the hearing. Today, we will talk about government responses to a Royal Commission and how this impacts...
09 Oct Royal Commissions – A Guide. Part 3 – Post-Hearing
In my first two articles, we talked about: preparing your business to benefit from a Royal Commission in your industry; and appearing at a Royal Commission. Today, we will talk about what happens after a Royal Commission hearing. The first thing you will probably do is take...
04 Oct Royal Commissions – A Guide. Part 2 – the Hearing
Last time, we talked about preparing in case you are called on by a Royal Commission. Today, we will discuss the hearing. This is it – the main event. Actually, as you will read later in this series of articles, it’s not the main event, even though it...
02 Oct Royal Commissions – A Guide. Part 1 – Preparation
It seems trite, but once a Royal Commission is announced, you should ask Could this Royal Commission affect me and my business? Although colloquially called the Banking Royal Commission, we saw it include a range of financial services providers. Lesson: Prepare – Don’t Assume a Royal Commission Won’t...
02 Oct Royal Commissions – A Guide
Child sexual abuse, banking, aged care and possibly electricity. Time will tell if 2018 becomes known as the year of the Royal Commissions. This series of articles looks at what we can learn from Royal Commissions and how to prepare your business for one. I focus...
23 Sep Too Hard Basket
Bureaucracy isn’t reserved for government. We all know how hard phone companies, electricity companies and banks can be to deal with. What should be a simple transaction becomes complex. Sometimes, so complicated that we stash it in our too-hard basket. The problem doesn’t go away. It just seems...