Uncategorized Archives - Page 8 of 10 - Unravelling Red Tape
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Uncategorized

  Dear Here to Help My mother-in-law recently passed and we needed to cancel her phone account. I rang the telecommunications company’s call centre. An automated message told me that they had reduced staff numbers due to COVID and I should go to a store. I duly went...

  Dear Here to Help, I recently drove interstate to visit a family member. I rang the tolling company to check I was still registered with them. I am hard of hearing and they speak very quickly in heavy accents and I couldn’t understand them. Finally, they...

At times, it may have felt a little like watching the fast and the furious as governments were responding with numerous law changes during the early days of the Coronavirus pandemic. However, it is important to understand that government was reacting to the crisis and...

  Dear Here to Help, I am finding governments’ covid-19 directions really hard to understand. Why can’t they just tell us what everyone can and can’t do?   Great question! First things first. When designing public policy, government decides how it wants to deal with a certain situation. In the...

  Dear Here to Help, I run a small business and we have been struggling since Sunday 15 March. Where can we access help? There are a number of things you can do to access help: 1.             Talk to your bank. The banks are doing a great job helping people...

Dear Here to Help, I recently attended a funeral where they asked for donations in lieu of flowers. There was a box to put money in. I asked the funeral directors for a tax receipt and they told me that wasn’t possible. This seems wrong to me....