Too Hard Basket

23 Sep Too Hard Basket

Bureaucracy isn’t reserved for government.

We all know how hard phone companies, electricity companies and banks can be to deal with.

What should be a simple transaction becomes complex. Sometimes, so complicated that we stash it in our too-hard basket.

The problem doesn’t go away. It just seems easier to ignore it than to deal with it.

Unravelling Red Tape enjoys nothing better than helping you resolve the bureaucratic chores in your too-hard basket.

A gentleman’s telephone stopped working. He bought a new phone – simple, right?

Wrong. First, he needed a new SIM card. So, he bought one of those too.

The shop near his home had closed and his nearest shop was several hundred kilometres away. Dealing with the call centre did his head in.

Try as he might, he could not navigate the complicated telco bureaucracy to get his new phone and SIM card talking to one another.

Frustrated, he turned his phone off, stashed it in his too-hard basket and reverted to his landline.

Months later, he asked me to help him. I stepped in and resolved the issues with the telco for him.

He unnecessarily spent several months without the convenience and safety of a mobile phone.

Sometimes, a business’ too-hard basket might even be their own internal policies. In this case, the policies were so complicated, they employed a staff member to manually track policy interactions.

Is your business being held back by a bureaucratic chore sitting in your too-hard basket?

Unravelling Red Tape would love to resolve the issues in your bureaucratic too-hard basket, giving you the freedom to deliver more to your customers.